Ohio Pen - As Layoffs Surge, MMWB Inc. Urges CEOs to Fix Systems Before Cutting Staff

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As mass layoffs ripple through tech and finance, one Ohio-based consultancy says many of these cuts are driven not by labor costs — but by broken systems leaders fail to see.

TOLEDO, Ohio - OhioPen -- MMWB Inc., a national operations consultancy, argues that before downsizing people, CEOs should diagnose the workflows, tools, and tech handoffs that silently erode productivity and margins.

"What looks like a performance problem is often a systems problem," says Ben Klaiber, Founder of MMWB Inc. "Teams aren't underperforming — they're compensating for fractured processes and tools that don't talk to each other."

The Hidden Cost of Dysfunction

MMWB's experience shows that as systems break down:

Employees spend more time bridging tool gaps.
Manual workarounds become the norm.
Time is lost — but spreadsheets blame people.

"One client was losing full-time capacity just re-keying invoice data," Klaiber said. "The CFO saw rising costs and assumed labor bloat. The real issue was integration failure."

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A Fix-First, Cut-Last Philosophy

MMWB uses forensic diagnostics to trace where time and friction accumulate across teams. Their method often reveals operational drag that, once removed, restores efficiency and delays or eliminates the need for layoffs.

"Layoffs treat the symptom," Klaiber adds. "Fixing systems cures the cause."

Headquartered in Toledo, MMWB works with clients nationwide to diagnose and repair broken workflows, helping leaders recover lost margin without sacrificing talent.

Companies are encouraged to find out more at https://www.mmwbinc.com.
MMWB Inc. Can also be reached at info@mmwbinc.com.

Contact
Ben Klaiber
***@mmwbinc.com

Source: MMWB inc.

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