Ohio Pen - Introducing ACF Q-Anywhere — the Queuing Solution for a Virtual World

ASHEVILLE, N.C. - OhioPen -- ACF Technologies, Inc., the leader in Customer Flow Management, today announced their Q-Anywhere Platform, a powerful combination of queuing and appointment scheduling solutions that delivers an entirely virtual customer journey.

Q-Anywhere supports organizations to adapt to the challenges associated with social distancing by connecting customers to virtual services throughout the customer journey. The platform brings together technologies including online check-in, virtual queuing and real-time video meetings so that customers can access services anytime, anywhere.

Jan Opalka, CEO at ACF Technologies, said: "ACF has been at the forefront of advancing customer flow solutions for two decades. What we're seeing is how people expect to access services, now and in the future. And we've designed the Q-Anywhere Platform to meet those expectations by helping people access services safely, at any time and from anywhere."

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The Q-Anywhere Platform is readily available across all sectors and seamlessly integrates with existing business applications. This allows event and stadium venues, government services, and healthcare providers to adapt new capacity management challenges by delivering low-touch virtual queuing solutions.

About ACF Technologies Inc.

ACF Technologies helps organizations improve customer experiences using queue management, appointment scheduling, wayfinding and machine learning technologies. By integrating these technologies into existing business systems, organizations can access real-time insights into customer journeys, and use this information to improve customer experiences. ACF has over 1000 global installations in healthcare, government, finance, telco, retail, and education organizations. ACF Technologies customer experience solutions can be found at www.acftechnologies.com.